At ItaliaDirect, we understand the importance of protecting your personal information. This Privacy Policy outlines how we handle and protect the data you provide us when using our services.
- Data Collection
When creating an account or using our services, you may provide us with various types of personal information, including:
- Name
- Email address
- Phone number
- Shipping addresses (Italian and Croatian)
- Payment details (for service purchases only)
We collect this data to provide you with a smooth package forwarding experience and ensure the proper handling and delivery of your packages.
- Data Storage and Security
ItaliaDirect stores your personal information in our secure databases, which are protected by industry-standard encryption and firewall systems. We use appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your data.
We only keep your data for as long as necessary to fulfill the purpose for which it was collected. Once we no longer need your data, we securely delete it from our databases.
- Data Sharing
ItaliaDirect does not sell, rent, or share your personal information with any third parties except:
- Our shipping carriers for package forwarding
We only share the necessary data to fulfill our services and ensure compliance with legal requirements.
- Data Protection
ItaliaDirect is committed to protecting the privacy of all users, regardless of their location or nationality. We follow applicable laws and industry standards to ensure that your personal information is handled responsibly and securely.
- Cookie Policy
Our website uses cookies to provide a better user experience and improve our services. Cookies are small text files stored on your device when you visit our site. They help us remember your preferences, analyze usage patterns, and optimize our services accordingly.
You can control the use of cookies by adjusting your browser settings. Please note that disabling cookies may affect the functionality of our website.
- Data Access Requests
Under Croatian law, you have the right to request access to your personal data held by ItaliaDirect. If you wish to exercise this right, please contact us at info@italiadirect.net. We will respond within a reasonable timeframe and provide you with the necessary information or make corrections if needed.
- Changes to This Privacy Policy
ItaliaDirect reserves the right to modify or update this Privacy Policy at any time without prior notice. Your continued use of our services indicates your acceptance of any changes made.
By using ItaliaDirect’s services, you consent to the collection and processing of your personal information as outlined in this Privacy Policy.